Inequities in health outcomes have been well documented. From the report Unequal Treatment: Confronting Racial and Ethnic Disparities in Health Care (National Academy of Medicine, 2003) to the Healthy People 2010 Report‘s emphasis on eliminating racial inequities, the healthcare industry has known that change must come. Unfortunately, it took the disproportionate impact of COVID-19 on minority populations and 2020’s social unrest to highlight our nation’s complex, ongoing struggle with racial equity. The healthcare field is responding to health and racial equity with an effort that has not been seen before.
Over the last few years, we have curated partnerships and programming. These allow us to work with organizations around the globe on their DEI and equity journeys. Whether you are looking for internal guidance or member-facing guidance, we offer an array of programming and analytics designed to start or enhance your equity journey.
The Racial Equity in Healthcare Progress Report is a long-term accountability tool to document progress toward achieving racial health equity. This progress report provides a baseline self-assessment and methods to understand provider and community assets in racial equity work. It also helps organizations measure progress, assess key strategies implementation, and identify areas of improvement. Thanks to a 2022 grant from the Commonwealth Fund, we are partnering with RUSH University Medical Center to disseminate the progress report and validate it nationally.
We are thrilled to engage a national audience in this health and racial equity improvement effort. Working together, our industry can dismantle systemic racism in a way that no individual organization can. The Progress Report and our hub highlight the progress that organizations have already made.
We have experience engaging with this work at the strategic level, but conversations on diversity and health equity must occur across the organization. Partnering with Mezala Consulting, we have engaged hundreds of people in small interactive workshops. During workshops, people use a suite of custom tools to tackle complex challenges creatively. We can collect the data from these workshops to deliver an analysis of the current state of the organization and recommendations on potential changes.
Our partners at the Tennessee Hospital Association hosted a Diversity, Equity, and Inclusion Workshop. This day-long engagement helped teams to focus on moving their organization’s diversity, equity, and inclusion (DEI) efforts forward. Through a set of canvas-based activities, teams took their knowledge and experience and ideated around furthering DEI work. We first encouraged teams to take a critical look at their own data, pick an area of focus, and then ideate around potential solutions. All teams walked out of the DEI workshop with a plan they could begin to validate and operationalize.
We take a careful, human-centered approach to diversity, equity, and inclusion. Let’s talk about how we use simple tools to connect people in complex conversations.
Let’s talk about design thinking. Get in touch with us to share your ideas and hear more about our human-centered approach to innovation.
We are business designers. We help you respect the past and invent your future. We love uncertainty, constraints and culture challenges. Let’s go on an adventure together.
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